Conductor behaviour is not acceptable

[complainthub]

Dear @Sridhar_Selvan

To report the rude behavior and missing change incident involving bus no. 16C on 3rd June near Vysal Street Police Station stop, please contact the TNSTC Coimbatore Division at 18005991500 or file a complaint through the TNSTC grievance portal. Provide details like date, time, stop, and the issue with fare collection to help initiate proper action against the conductor.

@complainthub

Steps to file an online complaint:

• Visit the official TNSTC grievance page: https://tnstc.in/
• Click “Contact Us” option to open the online complaint form
• Fill in the required details such as your name, contact information, and specifics of the complaint.
• Provide any relevant evidence, such as ticket numbers or photos, to support your complaint.
• Submit the form and note down the complaint number for future reference.

Must provide all necessary details such as your ticket number, bus number, date of travel, nature of the complaint, and any relevant documentation when filing your complaint.

Escalation to Divisional Offices:

If your issue is not resolved, you may escalate it by contacting the higher authorities through the provided customer care number or the official TNSTC email address. You can contact the TNSTC Tamil nadu roadways help desk of respective depots (bus stand) on the following numbers for immediate assistance:

• Metropolitan Transport Corporation: Call the helpline number 044-23455858 or email to edp.mtc@tn.gov.in, mtc.chn@gmail.com
• State Express Transport Corporation: Dial the phone number 044-25368323 or email to tnexpress16@gmail.com

If still need help, reply to us.