Dear @Ashwini_S_Gowda
To assist you better, please share the name of the e-commerce platform or the service from which you placed the order. If the order was through an online shopping site, you can check the status and raise a complaint via their customer support. If a courier service was involved, contact their helpline with tracking details. If unresolved, you can escalate the issue to the National Consumer Helpline.
If still need help, reply to us.