I suggest you file a complaint with the Divisional Manager or the Bus Depot Officer of the Telangana State Road Transport Corporation (TSRTC) to address the issue. You can call the helpline number +914069440000 / 04023450033 or lodge your complaint online by following these instructions:
When filing your complaint, be sure to provide:
The bus number (TS05VA5679)
The date and time of the incident
A brief description of the situation
Any relevant details, such as the behaviour of the individual playing games