Power cut every day for some home in Colombo Sri Lanka

[complainthub]

Dear @Imran_Unique,

If you’re facing frequent power cuts in specific homes on Nagalagam Street, Colombo:

1. Contact CEB: Report the issue to the Ceylon Electricity Board (CEB). You can call their Colombo Regional Office or file a complaint on their online portal.
2. Escalate if needed: If the problem continues, report it to the Public Utilities Commission of Sri Lanka (PUCSL).

@complainthub

Contact Customer Service:

• 24/7 CEB Hotline: Call 1987 for immediate assistance in case of emergency (no power supply).
• Online Complaint: Visit the official CEB portal at https://www.ceb.lk/ and submit the online complaint form .
• In-Person: Visit your nearest CEB office and speak to a customer service representative. Use the office locator on the CEB website.

@complainthub

Approaching the Public Utilities Commission of Sri Lanka (PUCSL):

Before approaching PUCSL, ensure you have already filed a complaint with CEB and have evidence of their response or lack thereof.

Contat details to filing a Complaint to PUCSL:

• Phone Number: +94112392607
• Fax: +94112392641
• Email: info@pucsl.gov.lk
• Address: Public Utilities Commission of Sri Lanka, 6th Floor, BOC Merchant Tower, St. Michael’s Road, Colombo 3, Sri Lanka.

Your report can help fix the issue faster.

If you still need help, reply to us.