I have booked one consignment pick up from Vizag to Hyderabad thru Your App (AWB #2827760131594, 21.2.25). Unfortunately, this request has been cancelled due to not pickup on time, now I have been chasing your team for Refund Amount of Rs.1554/- I am contacting thru you support systems in the App but very sorry to inform you none of them till now not responded… it’s been already 14 days still no response at all.
I request look into this and process my refund amount on priority.
Dear @Naveen_Desu
We understand your frustration regarding the delayed refund for your canceled consignment (AWB #2827760131594). Since you’ve already contacted support without a response, we recommend escalating your complaint by calling the customer care helpline or emailing their grievance redressal team. Additionally, you can lodge a formal complaint via their official website.
Kindly tell us the name of the company providing this service so we can help you to resolve your problems.
If still need help, reply to us.