Tour package fraud

I was planning for trip to Goa and I was looking for tour packages online, I filled my details online and I got calls regarding the tour, I was following up with the agent and finalize the package, the agent asked for half payment and full flights charges which is 36k, I payed last Friday 12 April 2024, neither I got tickets nor hotel booking, I asked him to refund he said okay I will refund but he is not refunding the amount I have attached chat below please help

Dear @syed_ismail_Suhail

For cybercrime related to financial fraud, you should instantly call 1930, a cyber police helpline number or file a complaint online through the National Cyber Crime Reporting Portal.

For more help, you may read this article: File an Online Cyber Crime Complaint (

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