Accident of my car by your city bus TS 38T 1598 at Medhdipatnam today at 3.12pm

Dear @user_name,

I’m sorry to hear about the damage caused to your car. Here’s how you can proceed:

  1. Contact TSRTC Customer Support: Call their helpline at +914069440000 or 04023450033 to report the incident. Provide details of the bus (TS 38T 1598), the location, and the damage caused. Mention that you have photo evidence of the accident.
  2. Visit the Nearest Police Station: File a formal complaint about the accident. Include details about the bus and the photos you’ve taken as evidence.
  3. Contact Your Insurance Provider: Inform your car insurance provider about the damage and share the police complaint details for initiating a claim.
  4. Request Reimbursement: If TSRTC acknowledges the incident, ask them to reimburse the repair costs based on the evidence you provide.

These steps should help address the issue. Let me know if you need further guidance.