Bus hitted my car from side

Legal
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1

Good morning sir.
I am Lakshmana.patta, resident of gajularamaram hyb 55. I am a govt servent working in railways.
On date 17/11/2024 I had attended marrage of my college daughter at SYN grand vansthalipuram with my family members on my car with no TS07EJ6710
While in return at LB nagar signal one RTC bus no TS08UB5533 at my left side. Bus driver suddenly turned the bus to right turn by seeling left side of his bus and at the sime time he has mobile on his hand.
The sudden right turn hitted my car at ftont side bumper and connecting car body which are damaged.
I asker tbe bus driver immidiatly why you turn right turn he replied that sorry i did not see right side by seeing my left side i turn by bus to right turn.
Due to avoid traffic jam i moved my vehicle and went to Dilkushnagar dept of concernd bus belongs.
As per the instructions of bus controller and on duty security.
I have contacted bus contractor since bus belongs to private and hire to RTC.
The contractor Bheemaih infomed me that he will settle the claim after dicossion with his driver.
Due to family members in car i went to my home as per the guidence of Security and controller.
I contacted contractor yesterday and today he changed his version and not giving proper reply.
Please register a case on this and do needful sir.
As per estimation of car shed it will cost upto 11,000 Rs.
Thanking you sir.

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2

Dear @lakshmana_p,

Thank you for providing detailed information about the incident. Here’s how you can proceed to address this issue:

  1. File a Police Complaint: Visit your nearest police station and lodge a formal complaint against the RTC bus driver (Bus No: TS08UB5533) and the contractor for the damage caused to your car (TS07EJ6710). Provide all details, including the incident at LB Nagar signal, driver negligence, and the contractor’s response.
  2. Contact TSRTC: Reach out to TSRTC’s customer support or grievance cell at +914069440000 or 04023450033. Report the negligence of the driver and the contractor’s failure to address your claim.
  1. Consider Legal Assistance: If the contractor or TSRTC does not resolve the issue, consult a lawyer to explore legal options to recover the ₹11,000 repair cost.
  2. Prajavani Telangana Portal: File a grievance at the Telangana government’s Prajavani portal to highlight the negligence and seek resolution.

Following these steps should help resolve the matter. Let me know if you need more guidance.