Dear @Jatt_Life Ji, If you had a very negative experience with a Punjab Roadways bus (PB05AB5879) due to the extremely unprofessional and aggressive behavior of the conductor and driver, you can file a formal complaint with the Punjab Roadways customer service department via their helpline number 01141187700 or through their online complaint portal. To make your complaint online, read this instruction:
Additionally, you can consider to lodge a separate complaint with the Bus Depot Manager in Ferozepur.
Providing details like the date, time, and specific instances of misconduct will greatly strengthen your complaint. If still need help, reply to us.