Complaint against not accepting e aadhar by Punjab roadways conductors

[anupama-malhotra]

Punjab roadways conductors misbehaving and misunderstanding regarding fare bus no. PB65A. A8317 dont accept my original aadhar card and updated e copy of aadhar card both the copies have same aadhar no. They cut the ticket of amount

[complainthub]

Dear @anupama-malhotra

As per your concern, you’re frustrated with the conductor’s behaviour and the fare issue on bus PB65A. A8317. It’s unacceptable to be treated this way.

I recommend you file a formal complaint with the Director of State Transport - Punjab (Punjab Roadways). Make sure to include:

• The bus number: PB65A. A8317
• Date and time of the incident:
• Details of the conductor’s behaviour:
• The discrepancy in fare charged:
• Copies of your original Aadhar card and updated e-copy:
• Any other relevant information:

You can use the helpline number 01141187700 or contact the respective bus depot manager. You can also lodge an online complaint against the driver to head office of the Punjab Roadways. Follow these instructions:

@complainthub

Steps to file an online complaint:

• Visit the official website of Punjab Roadways (punjabroadways.punjab.gov.in) .
• From homepage, click “Complaints ” to open the online complaint form. You can also login to your ticket booking account.
• Fill out the required details including bus number, ticket ID (PNR), bus route, description of the issue, and othe bus details.
• Attach supporting documents or photos of buses, if required.
• Submit the form

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