Bad cleaning service

On 24.01.2025 I travel from Dharmatala to Bajkul in WBTC Bus having no 2825 my sit no 49 at 3.15 pm and beside me sit no 48 my complaint is that we don’t sit comfortably so much melodorous from back of the sit we already complain conductor and one employee who already in bus but they don’t co operate with us. So we want cleaning and all type of service before bus out from depot

Dear @Dibyendu_Maity

To address your complaint regarding the uncleanliness of the bus, we suggest you lodge a formal complaint with the Bus Depot Manager of the depot from where the bus (no. 2825) originated.

Alternatively, you can contact the West Bengal Transport Corporation (WBTC) helpline number [ +913322361916 or +91332237269212] or utilize their online grievance portal WBTC website (wbtconline.in). Providing details of your journey, bus number, and date will help expedite the resolution of your complaint.

For more help, read this: How can I complain about bus services of West Bengal Transport Corporation (WBTC)?