Dear @vkrayat
I’m sorry to hear about your daughter’s terrible experience while traveling from Chandigarh to Nangal. The behavior of the bus staff is unacceptable, and the safety concerns regarding intoxicated driving must be addressed urgently. I recommend filing a formal complaint with the Punjab Roadways or PRTC via their helpline: 01141187700 / 01887220351, 01887221000 or email: info@punjabtransport.org. Additionally, you may escalate the matter to the State Transport Commissioner for strict action.
further, the misconduct and reckless driving your daughter experienced are serious offenses. I recommend filing a police complaint at the nearest police station under sections related to harassment, endangering passenger safety, and negligence. You can also call the Punjab Police helpline at 112 or file an online complaint via Punjab Police’s official portal.
If still need help, reply to us.