I subscribed 10gb at 12: 52pm and at 2pm, it’s saying my subscription is 3mb. Why is that?
Dear @Hannah_Adodoh
To address the sudden drop from 10 GB to 3 MB in under two hours, contact your mobile/data provider’s customer service immediately via their helpline or official app, providing the subscription time, package details, and usage history. Request a detailed data usage breakdown to identify errors or unauthorized consumption. If unresolved, escalate to your country’s telecom regulatory authority with screenshots and transaction proof.
Please share the name of the internet service provider for further help. If still need help, reply to us.