Delayed in redressal of public grievance on cpgrams portal

[complainthub]

Dear @Fayaz

Sorry your CPGRAMS case GOVJK/E/2025/0000292 is still pending. Do this: 1) Log in to CPGRAMS and use “Appeal/Escalate,” attaching photos, demarcation records, and prior notices.

2. Also file on JKIGRAMS and send a signed representation to the District Magistrate and the Chief Engineer (I&FC), asking for a time-bound eviction with police support.

3. File an RTI seeking the Action Taken Report. 4) If there’s no action, complain to J&K ACB for suspected collusion and move J&K High Court for a writ.

@complainthub

Steps to lodge an online public grievance:

• Visit the CPGRAMS public grievance portal (pgportal.gov.in).
• Navigate to the “Register/Login” option to open the form.
• Click the “Click here to sign up” option to register yourself. If you already have an account, log in, or use the MyGrievance App.
• After logging in, click on the ‘lodge public grievance’ link. Agree to the terms & conditions, then click ‘submit’.
• Choose the ministry, department, or state government you wish to lodge a grievance against.
• Provide details by choosing the appropriate category and subcategory for your complaint. Briefly describe your issue and mention any reference numbers if available. Specify the type of relief or compensation sought.
• Attach supporting documents to validate your complaint. Fill in any additional required details.
• Submit the complaint form.

Finally, note the reference number provided to track your grievance’s status on the CPGRAMS portal by clicking “View Status”. After this, the grievance cell will get information/comments from the Public Grievance Officer (PGO) and concerned department or organization, or transfer the grievance to it requesting to directly deal with the matter.

If still need help, reply to us.