The driver is very rude and used unprofessional language with me and my wife, while travelling with my 7 month baby - Vehicle no- AR 01 J 1393 salem to hyderabad, traveling date - 01/04/2025.. already contacted the customer care executive from the bus kallada travels.. almost another 6 passengers raised the same complaint in the bus.
Dear @nandu_rs
We’re sorry to hear about your unpleasant experience during your journey on 01/04/2025 from Salem to Hyderabad with Kallada Travels (kalladatravels.com) (Vehicle No: AR 01 J 1393). Since multiple passengers have raised concerns, we recommend emailing a detailed complaint with date, route, and behavior description to support@mybusbookings.com or calling +919387112233 or +918893555000 for escalation. You may also lodge a complaint with your state transport authority for further action.
Further, you may lodge a complaint with the National Consumer Helpline (NCH) for the quality of services provided by the bus service operator.
If still need help, reply to us.