Driver misbehaving and telling me to cancel ride on call and he is not even cancelling ride .
Rider details: TS11EP8411
Syed ali safder abedin
Black cb shine
Dear @Arshiya_Naaz,
I’m sorry to hear about your experience. Here’s how you can handle this situation:
- Report in the App: Open the ride-hailing app you used and go to the “Help” or “Support” section. Look for the option to report driver behavior or ride issues. Provide details like the rider’s name (Syed Ali Safder Abedin), vehicle number (TS11EP8411), and the incident.
- Contact Customer Support: Most ride-hailing apps have customer service numbers or chat options. Report the driver’s behavior and request them to cancel the ride on their end to avoid charges.
- Avoid Arguments: Do not engage further with the driver. Let the company handle the issue professionally.
- Request Action: Ask the app service to take appropriate action against the driver to prevent similar issues in the future.
These steps should help resolve your problem. Let me know if you need further assistance.