Dear @mamadou_fatty ,
I understand your frustration regarding the hold on your SBI account, especially given your urgent need for funds.
Since Maharashtra Cyber Crime placed the hold, I recommend contacting their support via the official cybercrime helpline 1930.
Additionally, visit your local SBI branch with all relevant documentation and explain your situation. The bank may assist in coordinating with the authorities.
You may also escalate this matter through the Cyber Crime Portal: cybercrime.gov.in .
File an Online Complaint:
Online Form : Visit SBI’s online customer request and complaint form portal (sbi.co.in) Information Required : Provide details such as complaint type, category, mobile/account number, and a brief description of the issue.Track Status : Use the reference/ticket number to check the status of your complaint.
File an Online Complaint/e-FIR:
Visit the CCTNS Portal: Visit the Citizen Portal of the Maharashtra Police website (mahapolice.gov.in) from Citizen’s Corner.Select “Online Complaint/e-FIR ”: Choose the appropriate option based on your situation.Fill in the Details: Provide accurate information about yourself, the incident, and the parties involved. If filing an e-FIR, be prepared with details of stolen property or vehicles (if applicable).Submit: Review your information and submit the complaint/FIR.Save the Acknowledgement/FIR Copy: Keep a copy of the acknowledgement or FIR number for reference.
Visit the link: Cyber Crime Portal - Report Anonymously Stay Anonymous (Optional): You can choose to report without revealing your identity.Fill in the Details: Describe the incident, including the type of crime and any suspect information you have.Attach Proof: Attach screenshots, links, or any other documents that support your case.Submit and Track: Once you submit the report, note the reference number for future reference.
If still need help, reply to us.