If your previously lodged police complaints or case including criminal or civil matters are not addressed by the Divisional Assistant Commissioner of Police (ACP), escalate the case to the Deputy Commissioner of Police (DCP) of Mumbai Police of the respective Zone.
In case, you have not yet lodged a complaint or FIR, file an online police complaint or e-FIR to Maharashtra Police. You can also visit the nearest local police station to lodge an FIR with the designated officer or SHO.
Contact Zonal DCP:
| Zonal DCP | Phone Number | |
|---|---|---|
| DCP, Zone I | +912222620453 | dcpzone1-mum@mahapolice.gov.in |
| DCP, Zone II | +9122223073663 | dcpzone2-mum@mahapolice.gov.in |
| DCP, Zone III | +9122223700608 | dcpzone3-mum@mahapolice.gov.in |
| DCP, Zone IV | +912224021101 | dcpzone4-mum@mahapolice.gov.in |
| DCP, Zone V | +912224976960 | dcpzone5-mum@mahapolice.gov.in |
| DCP, Zone VI | +912225229303 | dcpzone6-mum@mahapolice.gov.in |
| DCP, Zone VII | +912225645228 | dcpzone7-mum@mahapolice.gov.in |
| DCP, Zone VIII | +912226508381 | dcpzone8-mum@mahapolice.gov.in |
| DCP, Zone IX | +912226422042 | dcpzone9-mum@mahapolice.gov.in |
| DCP, Zone X | +912228367767 | dcpzone10-mum@mahapolice.gov.in |
| DCP, Zone XI | +912228903899 | dcpzone11-mum@mahapolice.gov.in |
| DCP, Zone XII | +912228283889 | dcpzone12-mum@mahapolice.gov.in |
| DCP, Port Zone | +912222611620 | dcpzoneport-mum@mahapolice.gov.in |
If not resolved, escalate the case to Additional Commissioner of Police (Addl. CP) with all supporting evidence.
Note: If your lodged FIRs or police complaints related to citizen services are not redressed by the Mumbai Police officials, lodge a public grievance online to the Appellate Authority for Mumbai Police at Home Department through “Maharashtra CMO Public Grievance System” portal of the government of Maharashtra.
Still, have questions? 
Ask by replying to us. 