If your previously lodged police complaints or case including criminal or civil matters are not addressed by the Zonal Deputy Commissioner of Police (DCP), escalate the case to the Additional Commissioner of Police (Addl. CP) of Mumbai Police in your regional area.
In case, you have not yet lodged a complaint or FIR, file an online police complaint or e-FIR to Maharashtra Police. You can also visit the nearest local police station to lodge an FIR with the designated officer or SHO.
Contact Addl. CP:
| Addl. C.P. | Phone Number | |
|---|---|---|
| South Region | +912223080023 | cp.mum.addcp.south@mahapolice.gov.in |
| Central Region | +912223750909 | cp.mum.addcp.central@mahapolice.gov.in |
| East Region | +912225230893 | cp.mum.addcp.east@mahapolice.gov.in |
| West Region | +912226402122 | cp.mum.addcp.west@mahapolice.gov.in |
| North Region | +912228854625 | cp.mum.addcp.north@mahapolice.gov.in |
| Traffic | N/A | addlcp.traffic@mahapolice.gov.in |
| Crime | +912222620960 | cp.mum.addcp.crime@mahapolice.gov.in |
| Special Branch | +912222621763 | addlcpsb1.mum@mahapolice.gov.in |
If not resolved, escalate the case to Joint Commissioner of Police (Jt. CP) of Mumbai Police with all supporting evidence.
Note: If your lodged FIRs or police complaints related to citizen services are not redressed by the Mumbai Police officials, lodge a public grievance online to the Appellate Authority for Mumbai Police at Home Department through “Maharashtra CMO Public Grievance System” portal of the government of Maharashtra.
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