I ordered 2 products from Handcrafts, and they did not delivered and not responding

[complainthub]

Dear @srinivasulu_reddy,

If your order from Enjamuri Lalitha Handcrafts has not been delivered as promised, and the response has been poor, you should contact the supplier one final time to request a confirmed delivery date, with no further extensions. If they fail to respond or deliver, you may file a formal complaint through the Consumer Helpline at https://consumerhelpline.gov.in or take
E legal action for compensation. You should follow these instructions to raise your concern with consumer forum:

@complainthub

Online Grievance Registration (INGRAM):

This is the recommended way to file complaints. Here’s how:

Step 1: Visit the NCH Portal (https://consumerhelpline.gov.in/ )

Step 2: Register or Login

• If you’re a new user, click the “Sign Up” button and fill out the Consumer Registration Form.
• If you already have an account, log in using your credentials.

Step 3: Choose the Grievance Registration Form

• Select “Consumer Grievance” from the available options.

Step 4: Register Your Complaint

Example: You purchased a mobile phone that malfunctioned within a month. You would describe the issue, including the date of purchase, brand name, model number, and attach a copy of the bill as supporting evidence.

If still need help, reply to us.