Lack of amenities in the City Travels bus , ticket price is high

I have booked the 2 tickets to travel from Coimbatore to Bangalore in City travel bus, the date of travel is 13 October Night 10.50 departure from Coimbatore at home college, but bus came late by 40 minutes and it is also non AC , the seat was wet . Couldn’t able to laod down. Both myself and my son couldn’t able to travel properly. As I have reported to the attender. He was so lethargic and gave one cloth to cover the wet place. It is totally disappointed. Charged Rs 1500 each ticket.
I request the Authority to take action those type of transport and giving bad service. As if they are giving free service. I request the transport to take strict action against these people.

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Dear @Muralidharan_Rajan,

We understand your concerns regarding the delayed bus, non-AC service, and wet seat during your journey from Coimbatore to Bangalore. You can get in touch with City Travels for a refund or compensation by contacting their customer support:

City Travels (Head Office)
No.61, Sivasamy Road, Near City Tower, Ram Nagar, Coimbatore,
Tamil Nadu - 641018
Helpline: 0422-4349495, 0422-4349491, 0422-4618823, 9842188888
Email: citytravelss1984@gmail.com
You can also submit an online complaint via their feedback page: City Travels Feedback.

If the issue is unresolved, consider escalating it to the Tamil Nadu State Transport Authority by IIPGCMS.

If you still need help, reply to us.