Hello Hero team, my bike is running fine, but at the speed of 40, it is not performing well. Its parts seem to be wearing out gradually. Although my bike is running well overall, this problem still persists. I have already informed the service center, but no solution has been provided yet. They only perform washing and nothing else. Please help me, otherwise, I will be forced to take further action.
Dear @S_Dudi,
I understand your concern about your bike’s performance issue at 40 kmph. Here’s how you can resolve this:
- Contact Hero Customer Care: Call 18002660018 or email ** customercare@heromotocorp.com**. Share your bike’s details (model, registration number) and explain the issue clearly.
- Request a Proper Inspection: Inform the service center manager that the problem persists and request a thorough check instead of just basic washing.
- Visit an Authorized Service Center: If the current service center isn’t helping, try another authorized Hero service center for a detailed diagnosis.
Following these steps should help resolve the issue quickly. Feel free to reach out if you need more help.