My complaint is not resolved even after 3 months from submission number is D18074779

[Lalit_Gandhi]

Thank You for Contacting VMC.Your Complaint Will be attended shortly. Complaint - D18074779 VMC.

Hard copy of complaint dated 22.5.2025 is submitted to ward number 3 followed by another reminders dated 30.6.25 but ward no 3 has not attended. Therefore next complaint is submitted online dated 18.7.25 . All photographs attached with documentary evidence which proves encroachment on gutter/ drainage line and on road too. In past it is approved to remove by દબાણ શાખા and entire team came but they could not attended total work.

[complainthub]

Dear @Lalit_Gandhi

To escalate your unresolved complaint D18074779 regarding encroachment on the gutter/drainage line and road, submit a written reminder to the VMC Commissioner’s office referencing your previous hard copy (22.5.25), reminders (30.6.25), and online complaint (18.7.25) with attached evidence. You can also lodge the matter on the Gujarat Public Grievance Portal for higher-level intervention.

You can call at the VMC’s citizen helpline number +912652433116 / +91265243318 , or use the toll-free number 18002330265 to make your complaints.

@complainthub

Steps to file an online complaint:

• Visit Vadodara Municipal Corporation’s official website (vmc.gov.in).
• Navigate to the “Online Services” section from the menu.
• Click “Complaints” to open the online complaint form.
• Fill out the form with the required details including the type of issue, your contact details, a description of the civic problem, and any relevant documents.
• Submit the form.

Finally, note down the provided reference number to track your complaint’s status. You can also use the eNagar Gujarat or e-Nagarsewa portal to lodge complaints. If not resolved, escalate the complaint to the zonal deputy municipal commissioner or Head of Department (HOD) of the respective department by using these contact details of the officials.

If still need help, reply to us.