NHAI Toll Panipat

Government
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1

I am writing to express my concern and disappointment regarding the toll collection at Panipat Toll Plaza. As a local vehicle user, I was surprised to find that the toll rate for my pass has been increased from Rs. 10 to Rs. 40 without any prior information or notice.

I request you to look into this matter and take necessary action to:

  1. Refund the excess amount collected.
  2. Provide transparent information about toll rate changes.
  3. Ensure fair treatment for local vehicle users.

My details are as follows:

  • Vehicle Number: HR06AC0123
  • Toll Plaza: Panipat
  • Date and Time: from 01.04.2025 onwards

I hope you will address this issue promptly.

Sincerely,
Paankaj Nathiram Gupta

2

Dear @Paankaj

Thank you for raising your concern about the sudden toll hike at Panipat Toll Plaza. Please report the issue with your vehicle details and toll receipts (if any) to NHAI at 1033 (24x7 toll-free helpline). You can also file a grievance at pgportal.gov.in under the Ministry of Road Transport. Request a refund and clarification on rate changes in your submission.

For more help, read: How to File a Complaint Against Toll Plaza Issues – Step-by-Step Guide

If still need help, reply to us.