Overcrowding in Telangana's TSRTC Buses: A Call for Immediate Action to Ensure Passenger Safety

[complainthub]

Dear @Kalyan,

Overcrowding in TSRTC buses can be dangerous for passengers and road safety.

1. Report the issue to TSRTC: You can call them at +914069440000 or 04023450033. or use their official grievance portal for a quick response.
2. Escalate to CMO Portal: If the issue is not resolved, consider filing a complaint on the CMO Telangana Portal under the transport department.

@complainthub

File an Online Complaint:

• Online Portal: Visit the official TSRTC website at www.tsrtc.telangana.gov.in and login to your account.
• Support: Click the “Feedback & Suggestions ” or “Contact Us” section to open the online complaint form.
• Fill out the Complaint Form: Provide all the necessary details in the online complaint form, including your contact information and the specifics of your complaint such as bus number, ticket ID (PNR), driver details, delayed bus, or quality of services.
• Submit the Form: Review the information and submit the form. You should receive a confirmation and a complaint reference number.

Here are the steps to file a complaint through the CMO Telangana Prajavani portal:

1. Visit the Prajavani portal: Go to https://cpgrams.ts.nic.in/.
2. Lodge a grievance: Click on the “Lodge Grievance” tab or use this link: Lodge Grievance.
3. Fill out the form: Enter the required details in the grievance form.
4. Set a password (optional): If you want a password for your grievance, select “Yes” for “Do You Want a Password for this Grievance?”
5. Upload supporting documents: Attach any relevant documents in .pdf or .jpg format, up to 1MB.
6. Enter the Captcha: Type the Captcha shown on the form.
7. Submit the grievance: Click “Submit” to register your complaint.
8. Note down the reference number: Keep the registration/acknowledgement number for future reference.

Your concern is important for keeping everyone safe.

If you still need help, reply to us.