Rapido charged excess payment

[complainthub]

Dear @ravganesh

These are some steps you can take to try and get your money back and report the incident of this scam:

You can file a complaint about the scam by Rapido driver with the nearest police station or use the CCTNS Citizen portal of the Karnataka State Police to lodge an online police complaint.

@complainthub

Steps to file an online police complaint or e-FIR:

1. Visit Karnataka Police’s official website (ksp.karnataka.gov.in) .
2. Navigate to the “Citizen’s desk” section.
3. Click “Citizen Centric Portal (policeseva.ksp.gov.in) ” to open the CCTNS citizen portal.
4. Login or register yourself as a citizen.
5. After successfully logging in, click “complaint or e-FIR” to open the online complaint form.
6. Fill in the form by providing all required details including:

• Your information (name, address, contact)
• Incident details (nature of offence, date, time, location)
• Information about the victim and accused (if known)
• Details of stolen property or vehicles (if applicable)
• Attach supporting documents (if available)

7. Choose the local police station for your area.
8. Review your information and submit the e-FIR.

You can also report it as a cyber scam using the National Cybercrime Reporting Portal for the cyber police.

Even though Rapido claims to have only received the correct amount, it’s worth contacting them again and explaining the situation. They may be able to investigate further. For more help, read: How to file bike riding complaints of Rapido?

Try to provide all documentation and evidence, including screenshots, payment receipts, and any communication you have with the driver and Rapido.

If still need help, you may reply to us.