Dear @subhash
We understand you’ve been without water in Shimla for 5 days. First, lodge a formal complaint with Shimla Municipal Corporation Water Division at +91 177 2802776 / 01771916 or email * mcsml-hp@nic.in, providing your address, consumer number, hardship details, and request an estimated restoration timeline.
You can also lodge an online complaint through the grievance portal of the Shimla Municipal Corporation(shimlamc.hp.gov.in).
If unresolved in 48 hrs, escalate to HP Jal Shakti Department at 0177-2650680 or register on the State Public Grievance Portal under “Public Grievances,” noting your SR number. Copy your ward councilor (via SMC website) and district collector at collector-shimla@hp.gov.in. Retain all references.
If still need help, reply to us.