Why people who pay for seat are not getting seat in KSRTC? Is this the way KSRTC treats their passengers

[complainthub]

Dear @Varsh,

We understand your frustration regarding passengers not getting their reserved seats despite paying. This is unacceptable and raises concerns about KSRTC’s management and accountability.

To address this:

1. Share your booking details and experience with KSRTC Customer Support at 08049596666 or email ksrtc@ksrtc.org.
2. File a formal complaint through the KSRTC grievance portal.

@complainthub

Online Complaint Registration:

Visit the official KSRTC website (ksrtc.karnataka.gov.in) of Karnataka Roadways and navigate to the ‘Complaints’ section to lodge your complaint online. Fill in the required details and submit.

In case of online booking, visit the “Bus Ticket Booking - KSRTC (ksrtc.in) ” portal and navigate to “CRM Support”, then tap “New Support Ticket” to lodge your complaint.

Passengers deserve a comfortable and fair journey. KSRTC must prioritize resolving such issues. If unresolved, share details here for additional guidance.