KSRTC buses are not on time

[Gagana_R]

There is no on time KSRTC bus facilities in the route of shidlagatta to Bangalore as well as Bangalore to shidlagatta.Working women ,students , even the responsible family men are facing this issues , please make a way to arrange well defined buses (buses are often getting problems with engines and gears ,we are scared to travel in this route ) . I managed to raise this complaint because it’s been 5 years I am traveling in the same route facing the same issues .Its time to make change , please make sure to take responsible step ahead.

Thank you

[complainthub]

Dear @Gagana_R

Thank you for raising this long-standing concern regarding KSRTC services between Shidlaghatta and Bangalore. The lack of timely, well-maintained buses is affecting commuters’ safety and daily routines. We recommend submitting a formal complaint or calling KSRTC helpline 08049596666 / email awatar@ksrtc.org. Request better frequency, timely schedules, and vehicle maintenance.

To lodge your complaint online with KSRTC, follow these instructions:

@complainthub

Email:

• Send your complaint via email to ksrtc@ksrtc.org. Be sure to include all relevant details and any supporting documents.
• For operational grievances like bus cancellations, breakdowns, service class changes, pickup issues, or complaints against staff, email to ctmopn@ksrtc.org.
• For bus/vehicle-related issues such as cleanliness, signage, or seat conditions, email to cmem@ksrtc.org.

Online Complaint Registration:

Visit the official KSRTC website (ksrtc.karnataka.gov.in) of Karnataka Roadways and navigate to the ‘Complaints’ section to lodge your complaint online. Fill in the required details and submit.

In case of online booking, visit the “Bus Ticket Booking - KSRTC (ksrtc.in)” portal and navigate to “CRM Support”, then tap “New Support Ticket” to lodge your complaint.

If still need help, reply to us.