Amount deducted and ticket not come

[Arvind_Baitha]

For ticket, scan bar code but payment success not show. So i am give cash take ticket.After some time message come amount deducted Rs 443.

For evidence phonepay
transaction id=T2503031214154258021544

So please refund my amount.

[complainthub]

Dear @Arvind_Baitha

If your payment for the ticket was deducted but not processed, first contact PhonePe customer support via the app or their helpline at +918068727374 or +912268727374 with your transaction ID. To make your complaint online, follow this instruction:

@complainthub

• Visit the PhonePe’s official website (phonepe.com/). You can also Log into the PhonePe app and click contact support to chat with an executive.
• Navigate to “Contact Us” page.
• Click “Get Help” from “Customer Support” section or “Send a Message” from “Merchant Support” section.
• Fill out the online complaint form including transaction ID and screenshot (if any)
• Submit the form.

Also, reach out to the ticket provider’s customer service with proof of the failed transaction and cash payment receipt. If no resolution is provided, you can raise a dispute with your bank or NPCI (if UPI was used).

If still need help, tell us the name of the ticket service provider or bus operator.