AT&T has my phone number wrong and will not fix it or communicate with me.

I tried a chat predominantly with JacoboJ who is completely incapable to fix the problem despite I wrote him exactly what is the problem . When I call they only want to give me a call back. But it will not go through because they have a wrong number.

Dear @13titlesatGreenBay

To resolve your support issue with repeated callbacks and unhelpful chat assistance, first email the company’s customer service with your correct phone number and request escalation to a supervisor.

If they still fail to call you, call the Consumer Protection Authority or file a complaint online. You may also approach your local consumer court if needed.

To know more, read: “AT&T Customer Hotline: How to File a Complaint to AT&T Inc?

If still need help, reply to us.