Worst customer care in AIRTEL WiFi connection

[dharmanathan]

This regarding AIRTEL WiFi connection not working for which I have raised a complaint 4 days ago that is on 26th May vide complaint no;11011878486 . For your information till now nobody contacted me nor even my problem solved. I am making repeated calls to their customer care but in vain. It shows clearly how their customer care and response to them.

[complainthub]

Dear @dharmanathan

We understand your frustration with the unresolved Airtel WiFi issue and lack of response despite raising complaint no. 11011878486 on 26th May. Please escalate your concern by emailing Airtel at 121@in.airtel.com or contact the nodal officer in your region. Include your complaint number and details for faster resolution.

@complainthub

f complaints are not resolved, you may call the nodal officer at +919810198101 (prepaid) or +919810012345 (postpaid).

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File a Complaint Online to Airtel:

• Visit the Airtel’s website or Airtel Thanks App.
• Click “Help” from the account section provided in the menu.
• Select the type of service.
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  *Fill out the online complaint form with your name or Airtel customer ID, location, the subject of your complaint, and a summary of the problem.
• Submit the form.

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Escalate to Appellate Authority

If your previous complaints about broadband or telecom services are not resolved by the customer support team or local nodal officers within 2 weeks, escalate the complaints to the Nodal Officer or Appellate Authority of Airtel.

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