Dear @Sakshu_Kataria
Thank you for raising this serious issue. For immediate redressal, we recommend filing a formal complaint with the Bihar Police through their online grievance portal at biharpolice.bih.nic.in or contacting their vigilance department directly. In case of inter-state dispute, you may also escalate the matter by submitting a complaint to the Ministry of Home Affairs via the Centralized Public Grievance Redress and Monitoring System (CPGRAMS).
Steps to file an online police complaint or e-FIR:
Visit the Bihar Police’s official website (police.bihar.gov.in) .
Navigate to the " CCTNS Citizen Services" section of the menu.
Click “Public Grievance or e-FIR ” to open the online complaint form
Select the “Lodge Complaint” option.
Fill in the required details (personal information, incident details, etc.).
Upload any supporting documents (if available).
Submit the complaint.
Finally, note down the reference number for future tracking. You can also lodge an FIR for a cognizable offence (e.g. assault, murder, crime) at the nearest local police station with the designated officer or SHO. After filing your FIR, obtain a free copy of the FIR and acknowledgement receipt as proof.
To register your police complaint by email, send your concerns at policehelpline-bih@gov.in with all supporting evidence.
Bihar Police Helpline Number:
In an emergency, dial 112 (ERSS) or email dial112@bihar.gov.in to get help from police, fire, and medical staff. To contact your nearest police control room, call at toll-free number 100 . For cybercrimes, call at 1930 or lodge an online complaint through the National Cybercrime Reporting Portal . You can also contact the state cyber cell by emailing cybercell-bih@nic.in .
You can contact the state police control room at:
Phone Number : +916122294318, +916122294323Email : dgpcr.pat-bih@gov.in Address : Bihar Police HQ, Bihar Police DGP Headquarters, Sardar Patel Bhawan, Jawaharlal Nehru Marg, Sheikhpura, Patna, Bihar 800023.
If your complaint isn’t resolved at the local level, escalate it to higher officials. The levels of escalation are:
District Superintendent of Police (SP) Range Inspector General of Police (IG) Director General of Police (DGP), Bihar Police
If still need help, reply to us.