How can you file a police complaint or e-FIR to Bihar Police?

Legal
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If you want to file a police complaint or e-FIR for cognizable/non-cognizable civil offences (including civil/criminal cases, citizen services, theft, illegal activities, and police harassment) to Bihar Police, follow these steps or use the provided helplines or contact details to file your complaint with Bihar Police:

Register your police complaint or FIR to Bihar Police
Register your police complaint or FIR to Bihar Police1200×720 169 KB

Steps to file an online police complaint or e-FIR:

  1. Visit the Bihar Police’s official website (police.bihar.gov.in).
  2. Navigate to the " CCTNS Citizen Services" section of the menu.
  3. Click “Public Grievance or e-FIR” to open the online complaint form
  4. Select the “Lodge Complaint” option.
  5. Fill in the required details (personal information, incident details, etc.).
  6. Upload any supporting documents (if available).
  7. Submit the complaint.

Finally, note down the reference number for future tracking. You can also lodge an FIR for a cognizable offence (e.g. assault, murder, crime) at the nearest local police station with the designated officer or SHO. After filing your FIR, obtain a free copy of the FIR and acknowledgement receipt as proof.

To register your police complaint by email, send your concerns at policehelpline-bih@gov.in with all supporting evidence.

Bihar Police Helpline Number:

In an emergency, dial 112 (ERSS) or email dial112@bihar.gov.in to get help from police, fire, and medical staff. To contact your nearest police control room, call at toll-free number 100. For cybercrimes, call at 1930 or lodge an online complaint through the National Cybercrime Reporting Portal. You can also contact the state cyber cell by emailing cybercell-bih@nic.in.

You can contact the state police control room at:

  • Phone Number: +916122294318, +916122294323
  • Email: dgpcr.pat-bih@gov.in
  • Address: Bihar Police HQ, Bihar Police DGP Headquarters, Sardar Patel Bhawan, Jawaharlal Nehru Marg, Sheikhpura, Patna, Bihar 800023.

If your complaint isn’t resolved at the local level, escalate it to higher officials. The levels of escalation are:

  1. District Superintendent of Police (SP)
  2. Range Inspector General of Police (IG)
  3. Director General of Police (DGP), Bihar Police

:tipping_hand_man:t5: Note: If your previously lodged police complaints or FIRs are not addressed within the given timeframe, lodge a public grievance online to the Appellate Officer for Bihar Police at Home Department through the “Bihar Lok Shikayat - Public Grievance Redressal System“ portal of the government of Bihar.

Still, have questions? :thinking: Ask by replying to us. :point_down:t5:

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