How can you file a police complaint or e-FIR to Madhya Pradesh Police?

Legal
, ,
1

If you need help from the Madhya Pradesh Police, want to report an incident (theft, crimes, accident) and issues related to citizen services, or file an e-FIR or police complaint for non-cognizable civil offences, you can follow these steps or use the provided helplines or contact details to file your complaint with Madhya Pradesh Police:

Register your police complaint or FIR to MP Police
Register your police complaint or FIR to MP Police1482×720 121 KB

Steps to file an online police complaint or e-FIR:

  1. Visit the Madhya Pradesh Police’ official website (mppolice.gov.in) or download the MPeCOP mobile app.
  2. Navigate to citizen services section.
  3. Click “Lodge complaint” to open the CCTNS citizen portal
  4. Choose “e-FIR” or “complaints” and use mobile number and your name to login or register your account.
  5. Open the online complaint form.
  6. Fill out the form with required details including:
    • Name, address, relationship to complainant, and contact information
    • Nature of the incident, the victim (if known), and accused, including their identity, with location and date & time of the Incident.
    • Stolen Property or Motor Vehicle Details (if applicable): Provide information if the FIR pertains to theft or involves a motor vehicle.
    • Evidence such as photos or videos of the incident including identity proof, document files, or any other relevant information.
    • Preferred police station where you want the FIR to be registered.
    • Detailed description of the complaint or incident with facts.
  7. Submit the form.

Finally, note down the reference/case number to track status. For technical or citizen services issues while using the CCTNS portal, email cpma.cctnsscrb@mppolice.gov.in / adgscrb@mppolice.gov.in with screenshot or call to +917553501600.

To file an FIR about cognizable offences (criminal activities), you have to visit the nearest local police station and contact the Station House Officer (SHO) with supporting evidence. After lodging your FIR, must obtain a copy of FIR with reference number free of cost.

MP Police Helpline Number:

In case of emergencies, call at the toll-free helpline number 112 (Emergency Response Support System) for help from police, medical, and railway. To report cybercrimes, call at 1930 or lodge an online complaint through National Cybercrime Reporting Portal. You can also email to state cyber cell at spl.dgcybercell@mppolice.gov.in.

To get help from state police control room, call at +917552501000 or +917312522111 (Indore) or email to dgpmp@mppolice.gov.in. For complaints related to corrupt practices of officials, contact the Anti-Corruption Bureau by calling toll-free number 1064 or +917552443940 (EOW).

If you are not satisfied with the response at the local police station, you can escalate your grievance to higher authorities:

  1. District Superintendent of Police (SP)
  2. Range Inspector General (IG) / Deputy Inspector General (DIG)
  3. Director General of Police (DGP), MP Police

Be aware of your rights and report any misconduct or harassment to the appropriate authorities.

:tipping_hand_man:t5: Note: If concerns regarding citizen services or police operations (corrupt practices or misuse of power) are not addressed by the police officials, take the next step by submitting an online public grievance to the Appellate Officer for Madhya Pradesh Police at the Home Department through the “MP CM Helpline (Jan Setu) Integrated Grievance Redressal System” portal of the government of Madhya Pradesh.

Still, have questions? :thinking: Ask by replying to us. :point_down:t5: We will help you.

2 Likes