BBMP Engineering Dept : removal of debris after drain cleanup

[Resmi_Nair]

A lot of mud has been piled up on the side of my house after drain cleaning. People are now throwing garbage there. Pl. remove immedaitely

[dehradun_citizen]

Dear @Resmi_Nair,

Please contact BBMP (Bruhat Bengaluru Mahanagara Palike) to request the removal of the mud and garbage piled up near your house after drain cleaning.

You can:

• Call the BBMP helpline at 1533 or 80-22660000
• Use the BBMP Online Complaint Registration Portal

@complainthub

Online Complaint Registration

Visit the BBMP’s integrated complaint registration system, Namma Bengaluru, or use the mobile app (Saahaya) to file an online complaint. Follow these steps:

• Visit the Namma Bengaluru portal and register using your mobile number.
• Login with the OTP received and navigate to the ‘Grievance Redressal’ section.
• Click ‘Raise complaint (bbmp.gov.in) ’, select the issue category, and fill in the required details.
• Upload any supporting documents or photos, submit the form, and note down the reference number for future reference.

Request them to clean the area urgently. If there’s no response, you can escalate the issue through Janaspandana grievance portal.

@complainthub

Steps to file an online complaint:

1. Visit the Janaspandana website (ipgrs.karnataka.gov.in) or use the mobile app.
2. Click the option “Click here to login” and select “Citizen” to open the login/register form:

• Existing users can log in with their mobile number.
• New users need to register (click “New User Registration ”) by providing basic details.

3. After successfully logging in, click on “Grievance Submission” and agree to the terms and conditions.
4. Fill out the grievance form with the required details including:

• Complainant information (District, Taluka)
• Nature of grievance (Delayed service, official misconduct, etc.)
• Department/Ministry and its Line Department (Education, Health, etc.)
• Service Name (Specific service you are complaining about)
• Location of the incident (District, Taluka, Village/Panchayat)
• Description of the complaint (750 characters maximum)
• Supporting documents (if applicable)

5. Click “Register” to submit your complaint.

If still need help, reply to us.