Dear @Zita_Ruben
If your Meesho order was marked as delivered but never arrived, you took the right step by contacting their support team. Since they initially promised a 7-day resolution but failed to provide a proper response, escalate the issue. File a complaint via the Meesho Help Center in the app. To make your complaint online, read this:
If unresolved, lodge a grievance at the National Consumer Helpline (1800-11-4000 or consumerhelpline.gov.in). For more information, read: How to file consumer complaints to National Consumer Helpline?
If still need help, reply to us.