Booking cancel proces

Dear Sir/Madam,

I am writing to formally request the cancellation of my vehicle booking for the Tata AER CNG 0.2 Excel, which I had booked at your Talegaon Dabhade showroom.

Despite several attempts to contact your team via phone and email, I have not received any response. This delay is causing unnecessary inconvenience.

Booking Details:

Name: [Sagar Suresh Hanchate]

Vehicle Model: [TATA ACE CNG 2.0]

Booking Date: [02/06/2025]
Booking Amount Paid: ₹[5000]
Showroom Location: Talegaon Dabhade

I kindly request you to treat this as my official booking cancellation request and initiate the refund process without further delay.

Please confirm receipt of this request and inform me about the expected timeline for the refund. If I do not receive a response soon, I may be forced to escalate the matter to higher authorities or relevant consumer forums.

Thank you for your cooperation.

[Your Sagar Suresh Hanchate]

Dear @sagar_hanchate

To cancel your Tata ACE CNG 2.0 booking at the Talegaon Dabhade showroom and initiate a refund of ₹5,000, send a formal cancellation notice via registered post or certified email to the showroom manager, quoting your booking date (02 June 2025) and payment proof. Set a 7-day deadline for acknowledgment and refund processing.

If no reply, escalate to the Tata Motors Consumer Grievance Cell (toll-free 18002098282 or online portal) and lodge a complaint with the Maharashtra Consumer Helpline or local consumer forum.

If still need help, reply to us.