Subject: Complaint Regarding Bus Service Interruption
Dear Sir,
I have been traveling to the office using your bus service TN33 N 3201 ANTHIYUR TO UDUMALAI (Via- TIRUPUR) for the past seven years, and it has always been reliable. Unfortunately, today the bus did not arrive as scheduled. This caused significant inconvenience, as I was delayed for work.
It was not just me; several other passengers who depend on your bus service also faced difficulties. We rely on this service for timely transportation to our offices and factories.
I kindly request that you ensure the bus service operates consistently to avoid such issues in the future. Please let me know the reason for today’s disruption and the steps being taken to prevent it from happening again.
Given the significant inconvenience caused by the missed bus and the impact on your work and other passengers, you should lodge a formal complaint with the Tamil Nadu State Transport Corporation (TNSTC). The information provided in the second quote below:
To make your complaint online, you can visit the official TNSTC website (https://tnstc.in/) and use the “Contact Us” option to file an online complaint. Again, include all the relevant details mentioned above. This method allows you to provide evidence if you have any (e.g., photos of the bus stop at the scheduled time showing the bus’s absence).
Remember to keep a record of your complaint number for future reference. Still, have problem? Reply below with your concerns.
Reply below with your concerns.