Given the significant inconvenience caused by the missed bus and the impact on your work and other passengers, you should lodge a formal complaint with the Tamil Nadu State Transport Corporation (TNSTC). The information provided in the second quote below:
To make your complaint online, you can visit the official TNSTC website (https://tnstc.in/) and use the “Contact Us” option to file an online complaint. Again, include all the relevant details mentioned above. This method allows you to provide evidence if you have any (e.g., photos of the bus stop at the scheduled time showing the bus’s absence).
Remember to keep a record of your complaint number for future reference. Still, have problem? Reply below with your concerns.
Reply below with your concerns.