Bus stop at kosmba chokadi

Namskar sir,/madam,

I am Ankitsinh Chauhan.

I travelling kosmba chokadi to surat Bus stand 6 days in a week.

Many bus not to stop at kosmba chokadi.

Please help me for this.

Or suggest me which buses are stop at kosmba chokadi.

If bus not stop at kosmba chokadi then where we can feel complaint.

I hope for positive reply.

Thank you.

Dear @Ankitsinh_Chauhan Ji,

You have mentioned that buses traveling from Kosamba Chokadi to Surat Bus Stand often do not stop at Kosamba Chokadi, which is causing inconvenience for your frequent commute six days a week. In such cases, you can:

  1. Verify the Bus Stop Status by confirming whether Kosamba Chokadi is an official stop for the buses on your route.
  2. You can also obtain a list of buses that are supposed to stop at Kosamba Chokadi.
  3. If buses that should stop at Kosamba Chokadi are not doing so, you can raise an official complaint.

Steps to File Your Complaint:

You can call at the Gujarat State Road Transport Corporation (GSRTC) helpline number at 1800233666666 or lodge an online complaint by following these instructions:

If you want to contact bus depot manager, use this contact information:

If GSRTC does not resolve your issue, you can file a complaint with the National Consumer Helpline (NCH) under the Consumer Protection Act, 2019​. If there is no resolution, you may submit a grievance with the Public Transport Ombudsman through the state grievance portal.

To request a new bus stop, you can lodge an online public grievance to the Department of Public Transport through the Gujarat CMO - Samadhan Public Grievance Redressal System (PGRS) portal of the government of Gujarat.

If still need help, reply to us.