My complain is Surat to bhuj route conductor

[Luukky_Khokhar]

Respected sir I will booking my tickets date 30/08/2025 BARODA to BHUJ in bus surat to bhuj my PNR NO. G211264835 my bus times in Baroda 09.40pm arrival in Baroda but this day bus is late and i will stay there but bus coming late and not pick me so i will call conducter Mr. Rathod but he is not respond and not good behavior. and this day woth my son and i will this knight in stay Baroda bus station. So This not good. JAY HIND

[complainthub]

Dear @Luukky_Khokhar

To lodge your complaint about the missed bus (PNR G211264835, Baroda–Bhuj, 30/08/2025) due to delay and rude behavior from the conductor, please contact GSRTC customer care at 1800233666666 or email with your PNR, date, and details. You can also raise a written grievance on the GSRTC online portal under “Passenger Complaints.” If the issue remains unresolved, escalate to the Regional Manager, GSRTC Vadodara Division for refund/disciplinary action.

@complainthub

File Complaint Online:

• Visit the GSRTC official website: https://gsrtc.in/
• Login to your account or click “Pravasi-Helpdesk”
• Click to ‘New complaint’ to open the online complaint form.
• Fill out the online complaint form with all the necessary details of your grievance including bus number, ticket ID, bus station, or online booking details.
• Submit the form

Finally, note down the confirmation or reference number to track the status. If your complaint is not resolved, contact the divisional office of the bus station or higher officials of GSRTC.

If still need help, reply to us.