My worst experience from GSRTC bus service

Transportation
1

Today I had a bad experience with the Surat- vijapur bus service lady conductor. she is not allowing to sitting another person on side the conductor sit ( sitting no. 54) and the bus was full. she told me this sitting is only for my bag. my mother sitting on this sit but lady conductor not allowing to sitting on this sit and she told me I’m not comfortable sitting in one sit. My mother is 58 years old. so this type of attitude not accepting from lady conductor. this is my worst experience from GSRTC bus service. I request you please take positive action against lady conductor.

Date: 12/11/2024
Time: 20:00
Bus ride: vijapur to Surat
Location: Ahmedabad Expressway CTM
Journey: Ahmedabad Expressway to Ankleshwar

2

Dear @patel_dharmesh,

You can report this issue with GSRTC by following yhese instructions:

  1. Contact GSRTC Customer Support: Call GSRTC’s helpline at 1800233666666 and provide details of the incident (Date: 12/11/2024, Time: 20:00, Bus route: Vijapur to Surat, Location: Ahmedabad Expressway CTM).
  2. File a Complaint on GSRTC Website: Visit the GSRTC website or app and submit a complaint under the “Feedback/Complaint” section. Include information about the conductor’s behavior and how it impacted your mother.
  1. Request Action: Politely request that GSRTC reviews this conduct and ensures seating policies are followed.

These steps can help bring attention to the matter. Is still need help, reply to us.