Can't Receive & Make Calls & Internet Data also Not Working Since Morning

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Dear Jio,

I would like to inform you that my jio sim is not working since today morning. I am neither able to Receive Calls nor Make Calls & My Internet Data is also not working at all.

I would be grateful to you if you kindly look at this problem and find out a good solution as soon as possible.

Thanking you,

Yours truly,
Bubun Sarkar

Registered Name :- Bubun Sarkar

Address :- Nakronda, Gularghati Road, Dehradun, Uttarakhand.
(near railway crossing line, Keshar Memorial School Road & )

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2

Dear @Saikat_Sarkar,

I understand how inconvenient it is when your Jio SIM suddenly stops working. Here’s how you can resolve this issue:

  1. Restart Your Phone: Sometimes, a simple restart can fix network issues.
  2. Check Network Settings: Ensure that mobile data and network settings are correctly configured. Try switching between 4G and LTE modes if available.
  3. Contact Jio Customer Care: Call Jio’s helpline at 198 (from another Jio number) or
    1800-889-9999 (from any other number) and report the issue. Mention your location (Nakronda, Dehradun) to help them check for any local outages.
  4. Visit a Jio Store: If the issue persists, visit a nearby Jio store for further assistance. They can help with SIM card issues or provide a replacement if needed.

These steps should help restore your service. Let me know if you need more help.