Dear @machaiah_c.m.6
You can file a formal complaint with Swiggy customer support about misbehaviour and threatenings of the delivery partner. Provide the details of the incident, including the date, time, order details, and the delivery agent’s behavior. If you have any photographic or CCTV footage, include that as well.
If your issue isn’t resolved to your satisfaction by customer support, escalate it to the Grievance Officer of the company by emailing grievances@Swiggy.in.
Additionally, you can also file a police complaint against the delivery partner at your local police station or through CCTNS citizen portal of your state police.