We’re sorry to hear about your experience with flight 6E 5014. Indigo staff should have proactively informed you about the delay, especially since your contact details were updated in their system. Please raise a formal complaint through Indigo’s customer care at +911246173838 / +911244973838 or email nodalofficer@goindigo.in with flight details and staff names. You may also escalate to the DGCA via Airsewa.