Complaint Regarding Engine Repair Charges Under Extended Warranty

[complainthub]

Dear @AYUSH_SINGH1

Thank you for reaching out regarding your engine repair issue under the Maruti Suzuki Extended Warranty (Royal Platinum).

We understand your concern about the unexpected repair charges despite your valid extended warranty coverage. To resolve this matter, please contact Maruti Suzuki’s customer care at 1800-102-1800 or email them at contact@maruti.co.in with your vehicle and warranty details. Additionally, you may visit your nearest Maruti Suzuki Regional Office for further clarification. To make your complaint online, follow these steps:

@complainthub

1. Visit Maruti Suzuki’s official website: https://www.marutisuzuki.com/
2. Click “Service Complaint”
3. Open the online complaint form
4. Provide necessary details such as your contact information, vehicle model, and a description of the issue.
5. Submit the complaint form and note the Interaction ID for future reference.

If your complaints are not resolved, you can also contact your area office on the provided phone number or other means of communication.

If the response remains unsatisfactory, you can escalate the complaint to the National Consumer Helpline (1800-11-4000) or lodge a grievance at https://consumerhelpline.gov.in/. For more help, read: How to file consumer complaints to National Consumer Helpline?

If still need help, reply to us.