Complaint Regarding Ongoing Issues with my dad's Maruti Suzuki Brezza

[complainthub]

Dear @kirannath,

I understand how stressful these repeated issues with your Maruti Suzuki Brezza are, especially since your father is a senior citizen. Here’s how you can try to resolve this:

1. Contact Maruti Customer Support: Call Maruti Suzuki at 18001021800 or email them at contact@maruti.co.in. Request a callback from a Malayalam-speaking representative to discuss these problems. You also contact the head office using the contact number +911146781000 .
2. Explain the Problems Clearly: Describe each issue (car stopping suddenly, AC not working, reverse sensor issues, and battery problems) and mention the recent MGU replacement that didn’t solve it. Ask for a thorough check and a lasting fix.
3. Ask for Replacement or Extended Warranty: Due to the frequent breakdowns, request either a vehicle replacement or an extended warranty for more coverage.

@complainthub

Filing a Complaint Online:

1. Visit Maruti Suzuki’s official website: https://www.marutisuzuki.com/
2. Click “Service Complaint”
3. Open the online complaint form
4. Provide necessary details such as your contact information, vehicle model, and a description of the issue.
5. Submit the complaint form and note the Interaction ID for future reference.

If your complaints are not resolved, you can also contact your area office on the provided phone number or other means of communication.

These steps should help get a more focused response. Let me know if you need more help.