Sorry to hear about the damaged electric kettle you received from Swiggy Instamart. To request a replacement, open the Swiggy app, go to “Help” under your order, and select “Item was damaged” to raise a support ticket. You can also contact Swiggy customer care via in-app chat or email support@swiggy.in. If not resolved, escalate it to the National Consumer Helpline (NCH).