Dear @Bruno_Preschool
To help you resolve your faulty meter issue, we need to know the name of your electricity distributor (e.g., Adani Power, MSEDCL, or another).
In the meantime, you may record a new video and take photos of the faulty meter itself. Then, visit the nearest power station or service centre of your electricity distributor to file a formal complaint in person. Make sure to obtain a receipt or acknowledgement number as proof of your complaint. This will help track the status of your complaint. The WhatsApp chats and photos you already have are helpful, but an in-person complaint with supporting documentation is generally more practical.
Let us know the name of your electricity distributor, and we’ll see if we can provide more specific guidance.
In the case of MSEDCL, read this: How can you file electricity complaints of Maharashtra Electricity Board (MSEDCL)?